Customer is advised to check the ordered products and quantity in the invoice, before accepting the package from the logistics service provider/courier.
In case of any discrepancy found, or damage to packet is noticed, please leave a suitable remark on receipt to logistics service provider/courier for accepting the delivery of the products.
In case the product is with a manufacturing defect or a wrong product has been received, kindly contact/email at "firstname.lastname@example.org" within 24 Hours of receiving the products. Your email should contain comprehensive details along with images of the defects/complaints of the product delivered to you.
Your purchase is eligible for return or exchange only if it meets the following conditions:
If your purchase meets our return criteria stated above, please contact our care team within 48 hours of delivery with the following information:
- Order number
- Delivery address
- Specify the reason for return and in case of a defective or incorrect product, please send us an image of the item
Our Quality Check team will verify the manufacturing defects, after that our customer service team will email or contact you for the necessary action.
The product must be received within 10 days from the date of advice by Customer Service Department. Please ensure that the product you return is unused, unworn and the original tags are intact.
We are unable to offer refunds if we've been given an incorrect or incomplete shipping address, or if there are three failed delivery attempts by our shipping agency and/or the package is refused by the recipient.
Please refer to the size chart before you make a purchase, and in case you are confused about your size, do write to us at "email@example.com" or call us at +91-85956 87294.
If you would like a different size in the same style of clothing that you have purchased, you will need to go through the following steps:
Please note that size exchanges will not be possible if the product is purchased during a period of special pricing / sale.